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Death of an IT Project
"Despite huge investments in training, tools and methodologies, failure rates of IT projects remain extremely high. Statistics vary between analysts but typically suggest that 66% of projects fail and 30% of projects get cancelled even before the development stage"
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Complaints -A lost opportunity
Financial institutions are failing to provide adequate complaints procedures for their customers and face clampdowns and fines from the FSA, if they do not alter their ways.
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