Customer Quotes

Strategic presentation layer to configure new products for delivery through a global distribution channel

Willis Quote -

‘We’ve selected edgeConnect as the presentation layer for the next release of the Insurance Noodle platform to enable the next generation forms experience for our users. We needed a presentation platform that would fully support 2nd generation forms applications which require much more AJAX enabled dynamic behaviour. This would allow us to streamline the quoting process and provide a much richer user experience. The edgeConnect platform provides exactly this and will also significantly reduce our time to market for new products. Chicago based Insurance Noodle will launch the new platform- both for our internal Willis HRH associates and external direct and agency users. Following a successful deployment in North America, we anticipate leveraging the edgeConnect technology on a group-wide basis. We are delighted to be working with edge IPK as we re-define our business model for smaller clients - promoting fast and seamless turnaround of the quoting/binding process and providing new opportunities for customer self-service.’

Open Presentation Platform to deliver commercial SME insurance products to its brokers

Allianz Quote -

‘Our online presence is absolutely vital to the way in which we are viewed as a business by customers, partners and investors, so it is critical that the online tools we make available today are customer centric and sustainable over the longer term.

The stability of Allianz Group coupled with the development of new technologies creates an exciting and robust proposition for our customers and reaffirms our commitment to be a Trusted Partner. edge IPK has provided us with a powerful solution that integrates with our existing IT development strategy, which is easy to manage alongside our IT infrastructure and will support our flexible platform for both internal and external usage, systems integration in this manner is key to our continual improvement strategy.’

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Presentation Layer within the UK for personal and SME commercial lines products

Zurich Quote -

‘We selected edgeConnect because we can configure the solution to our requirements quickly and easily. Its rule based and very user-friendly. We can change our process anytime and bring out new products much more quickly than in the past’

Open Presentation Platform for creating dynamic browser enabled applications across all distribution channels within General Insurance

LV Quote -

‘edgeConnect has become a key part of our infrastructure It has given us the ability to create rich web experiences for Customer’s whilst retaining all of the key accessibility features that many other sites lack. From a technology standpoint edgeConnect integration has given us web-enabled mainframes without the typical clunky interface. It is has worked so well that we are now taking more orders online than we do through our call centre – a significant milestone that has secured LV= a dominant position in the online channel.”

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Open Presentation Platform to rapidly create enhanced services and products for distribution to brokers, coverholders and internal staff

Brit Quote -

‘edgeConnect will help us to deliver a more efficient, flexible and competitive offering as we develop the next generation of Britbord, our web-based system for selected brokers. Britbord’s bespoke offering, which has seen a significant increase in broker usage in 2008, is a key part of our e-trading proposition, particularly in the micro SME area. We are delighted to be working with edge IPK to develop Britbord, as part of strategy to continually improve our service and provide a superior product to the market’

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LetSense Quote -

'By making the web our primary channel, we knew that ease-of-use and customer experience must be an absolute priority. Having worked with edge IPK in the past, I was very confident that a system based on edgeConnect could not only meet, but exceed our demands. What we now have is a scalable and flexible architecture that integrates well with our other applications and ensures a level of future-proofing against forthcoming products and sales channels.'

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Towergate Quote -

‘Until now we have had to handcraft products one by one which took three to four days and then a week in production. The enormity of it was getting out of control, but with edgeConnect we have taken 50 per cent out of the workload. The business logic is in the back office which means we do not have to re key information and can allow self-servicing, because there is only one set of data. When we complete a transaction, edgeConnect renders the pages. The technology has given us a market-leading position as many competitors have a rigid back-office system. We have a more flexible environment that can respond quickly to the market and we can build web sites that competitors cannot even contemplate’

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Arista Quote -

'Within a matter of weeks edge IPK came back to us with their early visualisation framework and in just over four months we went live. The real beauty of edgeConnect however is that because new products are now so much easier to bring online, edge IPK has enabled us to react to market changes at a speed our competitors will struggle to match.'

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ABN AMRO Quote -

'Early visualisation gives us great advantages for these projects. The industry was coming under extreme levels of pressure to quickly implement solutions and meet compliance requirements. By allowing the end-users and the business to drive the development of the solution rather than IT, edge IPK ensured that by the time we reached the testing phase, all major stakeholders were in agreement to progress. Most IT projects hit serious walls at this stage because IT and business are not closely aligned enough, but using edgeConnect our second project took less than a month and the third one only two and a half months.'

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imarket Quote -

'Polaris has recently implemented edgeConnect on the imarket portal which links brokers and insurers. We are using the forms functionality to streamline the data capture process. Initial reactions from brokers has been very positive: they feel the presentation is intuitive, flexible and saves them time. We have now started to move all our data capture forms over to the edge IPK technology.'

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